Shipping policy
Montique Cartridges ships orders worldwide from our United Kingdom warehouse. We aim to process and dispatch orders as quickly as possible while ensuring products are securely packaged.
Tattoo Professionals Only
Montique Cartridges supplies professional tattoo equipment intended for trained tattoo artists and licensed studios.
To maintain industry safety standards and product integrity, certain products may require verification before shipment.
Products that may require verification include, but are not limited to:
• Tattoo needle cartridges
• Tattoo needles
• Tattoo equipment intended for professional tattoo use
Montique may verify that customers are working within the professional tattoo industry before dispatching certain products.
Verification may include confirming that the customer is one of the following:
• Professional tattoo artist
• Apprentice tattoo artist working within a studio
• Tattoo studio owner or employee
• Cultural tattoo practitioner
• Qualified PMU or cosmetic tattoo practitioner
The easiest way to assist verification is to include a studio name in the shipping address or provide links to a professional social media page or website showing tattoo work.
Orders that cannot be verified as professional tattoo use may be cancelled and refunded.
Order Processing
Orders are typically processed within 1 to 2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email including tracking details where available.
Shipping Rates
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
All shipping costs are displayed before completing your purchase.
Estimated Delivery Times
United Kingdom
Standard delivery: 2 to 4 business days
Express delivery: 1 to 2 business days
European Union
Estimated delivery: 3 to 7 business days
International
Estimated delivery: 5 to 15 business days depending on destination and customs processing.
Delivery times are estimates only and may vary due to courier delays, customs inspections, or other external factors outside our control.
Customs Duties and Import Taxes
Orders shipped outside the United Kingdom may be subject to import duties, taxes, or customs fees depending on the regulations of the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Montique Cartridges is not responsible for delays caused by customs clearance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Montique Cartridges cannot be held responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error in your shipping information, please contact us immediately before the order is dispatched.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Photographs of the packaging and shipping label may be required to assist with the investigation.
Contact
For shipping enquiries or general questions, please submit your request through our Contact Page.
This allows our team to handle your enquiry faster and ensures your message reaches the correct department.
We aim to respond within 1 business day.