Privacy Policy
This privacy policy explains how Montique Cartridges collects, uses, and protects your personal information when you use our website or services.
Montique is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Browsing Our Website
You can browse our website anonymously.
However, if you wish to place an order, contact us, or use certain services, you may be required to provide personal information.
Collecting Personal Information
We only collect personal information that is necessary to provide our services.
We may collect personal information when:
• you contact us through our website or email
• you place an order through our online store
• you subscribe to updates or marketing communications
• you request access to the information we hold about you
The types of information we may collect include:
• name
• email address
• postal address
• phone number
• payment information (processed securely through third party payment providers)
Montique does not store or receive full payment card details, as payments are processed through secure external payment systems.
We may retain personal information for up to seven years for accounting, legal, and compliance purposes.
Testimonials
If you submit a testimonial to Montique, you consent to us using your name and the month and year of purchase or dispatch, along with your testimonial, on our website or marketing materials.
By submitting a testimonial, you grant Montique a worldwide, perpetual, and irrevocable licence to use, reproduce, publish, or adapt the testimonial without further permission or compensation.
Social Media and External Links
Our website may include links to third party websites or social media platforms such as Instagram or Facebook.
These platforms operate under their own privacy policies. When you interact with Montique through social media, both Montique and the platform may collect certain information.
Montique will only use that information to communicate with you or respond to your enquiries.
Sensitive Personal Data
Montique does not intentionally collect sensitive personal data such as information relating to health, ethnicity, religion, or political beliefs.
Cookies and Website Analytics
Our website may use cookies, pixels, and similar technologies to improve the user experience and analyse website traffic.
These tools may collect information such as:
• IP address
• browser type
• device information
• pages visited on our website
• referring websites
We may use third party analytics services to understand how visitors interact with our website.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Some website features may not function properly without cookies.
For more information about managing cookies or opting out of targeted advertising, please visit:
https://www.youronlinechoices.com
Data Security
Montique takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Security measures may include:
• secure hosting services
• encrypted connections (SSL)
• restricted internal access to personal data
• monitoring and security procedures
While we take reasonable precautions, no online transmission of data can be guaranteed to be completely secure.
Disclosure of Personal Information
Montique does not sell or publicly disclose your personal information.
We may share personal information with trusted third parties only where necessary, such as:
• payment processors
• shipping and delivery providers
• professional advisors (legal or accounting)
• website hosting providers
If products are manufactured or shipped internationally, basic order information may be shared with logistics partners to fulfil your order.
Your Data Rights
Under UK data protection law, you have the right to:
• request access to the personal information we hold about you
• request correction of inaccurate information
• request deletion of your personal data (where legally permitted)
• object to certain uses of your data
• request restriction of processing
• request transfer of your personal data to another provider
Requests can be made by contacting us using the details below.
Contact and Complaints
If you have concerns about how Montique handles your personal information, please contact us.
We will aim to respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.
Website: https://ico.org.uk