Terms & Conditions
These terms and conditions govern the use of the Montique website and any services provided through it.
This website is operated by Montique Cartridges. Throughout the website, the terms “we”, “us”, and “our” refer to Montique Cartridges. The terms “you”, “user”, or “customer” refer to the visitor or user of our website and services.
By accessing or using our website, you agree to be bound by these terms and conditions.
These terms include:
• Terms of Use
• Postage, Payments, Refunds and Returns
• Privacy Policy
If you do not agree with these terms, you must stop using our website.
We may update these terms from time to time. Updated terms take effect from the date they are published on this website.
Contact
If you have questions, feedback, or complaints, please contact us through our Contact Page.
We aim to respond to enquiries within 1 business day.
Acceptable Use
You agree not to use our website for any unlawful or prohibited purpose.
You must not:
• attempt to gain unauthorised access to our website systems
• interfere with the operation of the website
• use the website to generate leads or build contact lists for your own business without permission
• send spam or unsolicited communications
• attempt to copy, reverse engineer, or replicate our website or content
Testimonials
Testimonials published on our website are voluntarily submitted by customers.
By submitting a testimonial to Montique, you consent to us displaying your name and testimonial on our website or marketing materials.
Your Account
Creating an account on our website is free and available to individuals aged 18 or over.
By creating an account you agree to:
• provide accurate and complete information
• maintain the security of your login details
• update your contact information if it changes
You are responsible for all activity carried out through your account.
We may contact you using the email address associated with your account regarding orders, updates, or service related communication.
Links to Third Party Websites
Our website may include links to third party websites.
These websites are not controlled by Montique and we are not responsible for their content, services, or privacy practices.
Links are provided for convenience and do not imply endorsement.
Intellectual Property
All content on this website, including:
• logos
• product descriptions
• graphics
• images
• website design
• text
is the property of Montique Cartridges or used with permission.
You may not reproduce, distribute, copy, or commercially exploit any content without written permission.
You may download or print material from the website for personal use only.
Security
We take reasonable steps to protect the security of our website and customer information.
However, we cannot guarantee that the website will always be secure or free from viruses.
You are responsible for maintaining appropriate security protection on your own devices.
Disclaimer
Your use of our website and products is at your own risk.
To the fullest extent permitted by law, Montique provides the website and its content “as is” without warranties of any kind.
We do not guarantee that the website will always be available or free from errors.
Limitation of Liability
To the maximum extent permitted by law, Montique will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these terms excludes liability where it cannot legally be excluded under UK law.
Where liability cannot be excluded, it will be limited to the value of the product purchased.
Orders and Payments
Payment for products can be made using the payment methods available at checkout.
All payments are processed through secure payment providers. Montique does not store full payment card details.
Orders will normally be processed within 1 to 2 business days.
Shipping
Shipping costs will be displayed at checkout before completing your order.
Delivery times may vary depending on the destination and the courier service used.
Once a parcel has been handed to the delivery provider, Montique is not responsible for delays caused by the courier.
Refunds and Returns
Due to the sterile and hygienic nature of tattoo equipment, Montique does not accept returns for:
• change of mind
• incorrect orders placed by the customer
If a product is faulty or defective, it may be eligible for replacement or refund in accordance with the Consumer Rights Act 2015.
To request a return or replacement, please contact us with details of the issue.
Faulty products may need to be returned for inspection.
Professional Use Only
Montique supplies professional tattoo equipment.
Customers may be required to verify that they are:
• professional tattoo artists
• tattoo apprentices working in a professional studio
• tattoo studio owners or staff
• licensed cosmetic tattoo or PMU practitioners
Verification may include providing:
• studio details
• social media profiles
• website links
• other relevant professional information
Orders may be cancelled if professional status cannot be verified.
Governing Law
These terms and conditions are governed by the laws of England and Wales.
Any disputes arising in relation to these terms will be subject to the jurisdiction of the courts of England and Wales.
Validity
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.